People Management
People management skills help business owners and managers build effective teams by creating healthy work relationships based on shared expectations, agreement and accountability. Our seminars and toolkit help you develop these skills and establish a consistent management style throughout your organization.
Empowering Work Relationships (EWR) Seminar and Toolkit
A management development opportunity offered in two formats:
• A seminar delivered in a group setting by in-house staff
• A toolkit best suited for one-on-one implementation with an Intentional Leaders Coach via phone or Zoom
Learn more...
LEAD Seminar
A leadership development opportunity that offers business owners, executives, managers and work teams the opportunity to tap into their leadership abilities to engage all employees more fully in the workplace. Learn more…
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Empowering Work Relationships Seminar and Toolkit
The employees of any company are its greatest asset. In some companies, employee talent is underutilized, resulting in a lack of engagement among the employees and an atmosphere that lacks enthusiasm and whole-hearted participation.
Managers are often hired with the expectation that they are skilled in establishing and maintaining good working relationships that bring out the best in their reporting employees. But if you ask any manager what management system they use, they will most likely look at you with a blank stare. Most managers “manage”! They get by using their own personal style of management. Some managers are naturally better at this than others. And no matter how gifted a manager is, there is an advantage to having all managers in an organization using a consistent management “system” that clearly states expectations and standards for delivering work.
Managers benefit when there is an explicit “system” that backs up their personal management style because it creates clarity for all involved about how things will work and what to expect when things don’t go as planned. Employees benefit because they know from the start what they’ve signed up for and how to get help if they need it.
A good management system allows a degree of autonomy for employees, who are expected to deliver as promised unless they run into something unexpected. Then the manager is the one to call on for help. This system allows managers to focus on their strategic work, while still being available to their team to offer support and problem-solving as needed, without micromanaging.
EWR Seminar & Toolkit Benefits
The Empowering Work Relationships Seminar and Toolkit offer managers the know-how to cultivate a consistent style of company-wide management that:
• Promotes trust
• Assists in effective workload management
• Lessens stress
• Maximizes the potential and enhances the productivity of company staff
• Reduces turnover and training costs
• Establishes an environment of shared expectations, accountability and predictable results
• Develops accountable teams that are effective at producing results
How it Works
The Empowering Work Relationships Seminar is a stand-alone product that is delivered in a group setting by in-house Training or HR staff over 1 to 3 days. It is a complete hard-copy package including Participant Binder and Facilitator Guide with detailed description, timing and logic behind the concepts and activities. The seminar includes methods, templates, activities, and take-aways in the following subject areas:
• Establishing the Ground for Healthy Relationships
• Relationships that Thrive and Serve Everyone
• The Principles of People Management
The Principle of Self Management
The Principle of Accountability
Principle of Shared Expectations
The Empowering Work Relationships Toolkit is delivered one-on-one by an Intentional Leaders Coach via phone or Zoom. It includes 12 high-impact tools that managers can use to establish and maintain healthy work relationships based on shared expectations that lay the foundation for accountability, respect and trust. This toolkit pairs well with Workflow Documentation.
EWR Seminar & Toolkit Learning Outcomes
Managers will learn:
• Skills and process for initiating healthy relationships with employees
• How to build a foundation of trust and safety that will facilitate honest communication and maximize an employee’s contribution to the organization
• How to deliver the full range of feedback, (what’s working and what’s not working,) in a way that supports the continuing improvement and professional development of employees
• Techniques and process to maintain healthy ongoing work relationships that produce effective results
Call 408.884.8861 for more information.
Empowering Work Relationships Toolkit
Managing people is both an art and a science. There are certainly well-defined legal and procedural guidelines for managers and companies to hire, fire, discipline, and evaluate employees (the science.) What’s often more elusive is the “art” of managing people; the skill to engage the full potential of employees for the mutual benefit of the employee and the business.
Step-by-Step Guide
The Empowering Work Relationships Toolkit is a step-by-step guide for business owners, managers and team/project leaders to develop healthy work relationships based on accountability, respect and trust. Managers teach their teams to produce results through shared expectations in an environment of wellbeing.
This people management toolkit includes:
• People management fundamentals broken down into 12 topic areas
• Specific know-how, methods, templates and techniques
• User Guidelines to help you quickly put the toolkit into practice
• An Intentional Leaders Coach for personalized support
For more details see What’s in the Toolkit?
Empowering Work Relationships Toolkit Benefits
The Empowering Work Relationships Toolkit may be used by individual managers to improve their own skills or used by all company managers as a means to cultivate a consistent style of company-wide management that:
• Reduces turnover and training costs
• Creates an environment of shared expectations, accountability and predictable results
• Maximizes the potential and enhances the productivity of all company staff
• Assists in effective workload management
• Lessens stress
• Promotes trust
• Establishes accountable teams that are effective at producing results
Don’t leave it to chance and expect that managers automatically know how to get results from the people they manage. In fact, this is more often not the case. What’s usually missing is a foundation of clarity and agreement in the manager/employee relationship that lays the groundwork for employee success and predictable workplace outcomes. This Empowering Work Relationships Toolkit along with a dash of inspiration gives managers the framework for exceeding expectations.
The toolkit pairs well with Workflow Documentation to ensure clarity about the company’s operating procedures and standards.
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The Empowering Work Relationships Toolkit provides 12 tools that cultivate the establishment of a consistent company-wide management style that promotes trust, assists in effective workload management, lessens stress and maximizes the potential of company staff in an environment of shared expectations, accountability and predictable results.
The ART of People Management
Describes the conceptual framework of the Management Development Toolkit; Accountability, Respect, Trust and how these concepts create the foundation for an environment of shared expectations and predictable results.
Principles of People Management
Describes the principles of self-management, accountability and shared expectations as the building blocks of People Management.
Management Checklist
A tool for all managers to use, to cultivate an empowering management style. Used to identify and evaluate the aspects of their management style that work well and the ones that they want to strengthen. Managers can elicit the support of their supervisor in the use of this tool. This tool can provide common ground and shared expectations between manager and employee regarding professional development and the achievement of job results.
Kick-Off Employee Meeting Agenda
A guideline for establishing or re-establishing a healthy work relationship with a reporting employee. Sets up the relationship based on shared expectations.
Employee Meeting Agenda & Guidelines
A guideline for maintaining healthy work relationships with reporting employees including:
• Collaborative Problem Solving Guidelines
• Giving & Receiving Feedback
Offers a safe, supportive and private opportunity for 2-way communication about what’s working and what’s not working in the way an employee is doing their job. Can serve as a primary vehicle for the establishment of trust, respect and accountability.
Frustration Transformation Process
A step-by-step process that provides a process-oriented solution to any business frustration.
Delegating and Monitoring Work
Guidelines for how to assign and monitor work and results in a way that facilitates predictable outcomes
Red Flag Management System
A system for managers to use that infuses accountability throughout an organization, so that promises are kept, due dates met and everyone is informed about any changes in the plan.
Time Management System
An approach to workload management that helps employees prioritize and organize their workload in a way that facilitates effective planning and a sense of satisfaction about daily results achieved.
Disarming False Beliefs
A process to help managers dissolve obstacles in the way of achieving their potential as managers.
Weathering the Storm of Your Emotions
A tool to navigate the emotions often associated with getting results through other people.
People Management Process
Gives an overview of all the components of the Management System. Serves as a reference for successful ongoing implementation of the Management System. Helps keep the manager on track and focused.
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LEAD Seminar
Light the Way | Energize | Act | Deliver
The LEAD Seminar offers business owners, executives, managers and work teams the opportunity to tap into their leadership abilities to engage all employees more fully in the workplace. The seminar sets into motion an invitation for all employees to think of themselves as leaders and look for opportunities to take initiative in the normal course of their jobs.
The seminar provides tools, techniques and skill-building to facilitate consistent company‐wide leadership. Topics include developing and implementing your leadership style as well as building and implementing your team vision.
LEAD Seminar Description (How it Works)
The LEAD Seminar is a complete kit with Participant materials and Facilitator Guide with detailed description, timing and logic behind the concepts and activities in hard copy or PDF format. It includes methods, templates, activities and take‐aways in the following areas:
• The Leadership Framework (LEAD)
• Components of Leadership
• Your Leadership Style
• Vision from the Top Down
• The Importance of Vision
• Building Your Team Vision
• Implementing Your Team Vision
LEAD participants identify their preferred leadership qualities from the LEAD Framework categories and create their own Leadership Profile based on their personal style.
The company vision is the foundation for leadership. Participants then build the Vision for their department or team that is aligned with the overall company vision. These complementary visions establish pathways through which everyone can contribute as leaders. When the vision has been clearly established, the next step is to create Implementation Plans to achieve the vision. By working collaboratively toward the fulfillment of a common vision, all participants have the opportunity to be leaders throughout the process.
The seminar is recommended for 6‐20 participants and can be delivered via multiple Zoom sessions or in a 1- or 2-day offsite.
The LEAD Seminar is available as a standalone product that can be delivered by your in‐house HR or training staff.
Call 408.884.8861 for more information.
