How Does Workplace Dysfunction Happen?
By Razelle Janice Drescher
Dysfunction in the workplace often occurs due to a lack of clarity about company’s vision, each team member’s role in the company, who does what and to what standard of excellence as well as clarity about the growth path of the company and how the company’s management and leadership get results through their teams while maintaining healthy work relationships. Unclear communication is usually the culprit. The lack of clarity often shows up when there is nothing in writing that sets the standard for how things will be done. If there is no business vision in place, there is no unifying idea that drives everyone in the same direction. Instead, you have people doing what they think is best because that’s all they can offer. What helps here is a shift in thinking.
A Memorable Day with the Herd: Highlights from Our Open House
By Razelle Janice Drescher
What happens when curious minds, open hearts, and horses come together? You get something that feels a lot like magic, and that’s exactly what unfolded at our June 11th Open House in Watsonville.
Guests arrived with thoughtful questions and a willingness to explore something new. They stepped into the arena (some a bit nervous, others excited) and participated in mini-sessions with our horses, no saddles, no reins, just presence and connection. Occasionally, a halter may be used to make a participant feel more comfortable.
The Key to Employee Loyalty
By Razelle Janice Drescher
Sink or Swim vs. Support and Training for New Hires
In an earlier post, I explained an effective way to onboard new employees in a way that maximizes employee productivity. In that post, I describe the difference between providing support and training vs. the sink or swim method. Starting the relationship with your new hire with support and training goes a long way to establishing a strong foundation for employee loyalty. The training needs to be available in writing or video, or audio format so the new hire can refer back to it to learn more about the details of their job and the company standards to be met. This kind of support helps the employees know whether they are on track. A lack of training often results in a myriad of frustrations for both the employee and the team they have joined.
Razelle Drescher of Intentional Leaders Honored As Santa Cruz’s
Local Business Person of 2025 
BOSTON, MA: March 26, 2025 -- Alignable, the largest online networking platform for small businesses, announces that Razelle JaniceDrescher of Intentional Leaders has been elected as Santa Cruz’s 2025 Business Person of the Year!
Alignable’s 2025 Local Business Person of the Year Contest reached unparalleled participation levels, logging a whopping 333,000+ votes, 77,000+ recommendations, and 4,750 winners across the U.S. and Canada.
Why Should Workflow Documentation Be More Than an After-Thought?
By Razelle Janice Drescher 
Are you constantly fighting fires in your business? Do you blame your employees for not doing things the way you want? When something goes wrong, do you think “What’s wrong with that employee?” Do you ever think that all this might have something to do with you as the business owner? You have the power to establish and maintain smooth-running business operations that meet a standard you can count on. How? By putting your key systems/procedures in place to create shared expectations, agreement, and accountability.